Last updated: June 1, 2012
Collection of Information:
Passively Collected Personally Non-Identifiable Information
When you interact with us through the Site, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Examples include IP addresses, browser types, domain names, and other anonymous statistical data involving your use of the Site and/or the Services.
On the Site, we may allow third party ad serving companies or ad networks to display third party advertisements on the Site. Some of these companies may place a persistent cookie in order to recognize your computer each time they send you an online advertisement. Thus, these companies may compile information about where you are using your computer, where you saw their advertisements, and which ads you clicked on. This information allows these companies to deliver targeted advertisements that they believe will be of most interest to you. We do not have access to the cookies that may be placed by these companies.
Use of Personal Data
Use of Personally Non-Identifiable Data
We may use personally non-identifiable information and pool it with other information to track, for example, the total number of visitors to the Site, the number of visitors to each page of the Site, and the domain names of our visitors' Internet service providers. No Personal Data is available or used in this process.
Use of Unregistered User Content in Knowledgebase
We may use certain content submitted by users who have not registered with the Site as sample questions in the Knowledgebase. No Personal Data is provided to the Site by such users and we do not utilize any such content that could contain Personal Data.
We are not in the business of selling Personal Data. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share Personal Data with certain third parties without notice to you including those set forth below:
Agents, Consultants and Related Third Parties:
We, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases, hosting services, and processing payments. When we employ another company to perform a function of this nature, we provide them with the information that they need to perform their specific function. We require such third parties to maintain the confidentiality of such information and use such information only as necessary to provide us with designated services.
We may aggregate your Personal Data with Personal Data of other users of the Site, and disclose such information in a non-personally identifiable manner to advertisers and other third parties for marketing and promotional purposes. In these situations, we will not disclose to these entities any information that could be used to identify you personally.
We may disclose Personal Data if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Informal Notices and Bulletins
Periodically, we may choose to send news, bulletins, educational materials, marketing materials, or other information to you, and will use Personal Data to send such communications.
You can always choose not to provide Personal Data to the Site. However, doing so may prevent you from obtaining certain information or using certain areas of the Site or the Services.
Links to Other Web Sites
We take commercially reasonable steps to protect Personal Data and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. Please keep this in mind when disclosing any Personal Data to us or to any other party via the Internet.
Other Terms and Conditions
Access to Information
To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will exercise commercially reasonable efforts to update or correct Personal Data that you have previously submitted via the Site.
How to Contact Us