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Are Filers Satisfied With DIY Software or Their Tax Pro?

The debate as to whether you should file your tax return with a professional or utilize do-it-yourself online software (DIY) continues. The trend though indicates that more taxpayers are shifting toward DIY software as per the latest IRS figures. To dig deeper into this trend, we are sharing our results from customer surveys we conducted throughout the 2013 tax year to shed additional light on this apparent market shift in the consumer tax space. .
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